PRIVACY POLICY

This privacy policy governs your use of the software application the Homecare Timesheets System “Application” for mobile devices that was created by PCA Partners LLC.

What information does the Application obtain and how is it used?

User Provided Information

The Application obtains several pieces of user provided information, including username and password, visit information, and verification information.  When workers log in to the application, they provide their username and password.  This information is used to connect the application to our secure servers so that visit information can be recorded.  At the start and end of a visit, workers are asked to provide visit information such as the length of their shift, who was receiving services, and the services provided.  This information is transmitted to our secure servers so that agencies can access it.  At the end of a visit, workers and recipients or responsible parties are asked to verify that that services are provided by providing a signature.  Recipients or responsible parties are also asked to enter their passwords.  Once during every 90 day period, the app will request that workers and recipients take a verification photo. This verification information is transmitted to our secure servers so that agencies and auditors can verify that services were received.

Automatically Collected Information

In addition, the Application collects certain pieces of information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, information about the way you use the Application, time, and location information.  When workers indicate the start and end of their shift, the application automatically records the time and the location of the mobile device.  This time and location information is uploaded to our secure servers so that agencies and auditors can verify the time and location where services were delivered.

Does the Application collect precise real time location information of the device?

  • The application only collects location information when a worker indicate the start or end of a visit.

Do third parties see and/or have access to information obtained by the Application?

  • Your Homecare agency has access to visit information (e.g., time in, time out, and services provided)  and verification information (i.e., location information, signatures, and verification photos).  They may chose to share this information with state agencies to demonstrate that services were actually delivered..

  • We will only share data with additional third parties as required by law.

  • We may disclose User Provided and Automatically Collected Information

    • as required by law, such as to comply with a subpoena, or similar legal process;

    • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

    • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

    • if PCA Partners is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

What are my opt-out rights?

  • You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

We will retain User Provided and Automatically Collected visit information (e.g. time and services provided), verification information  (e.g. location and signatures)  as required by law.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. The Homecare Timesheets System is a HIPAA compliant system.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at info@pcapartners.net.